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FAQS

WHAT IS YOUR RETURNS/EXCHANGES POLICY?

If you would like to return or exchange an item, please contact the uniform shop by emailing pauniformshop@strs.org.uk within 20 school days of the fulfilment of your order.  This does not apply to bespoke ordered items such as blazers, please see the fitting policy for further details.
Please note items must be returned in their original packaging, with any labels attached and in a re-saleable condition. This does not affect your usual consumer rights.

WHAT ARE THE PAYMENT OPTIONS?

Once you have placed an order online please proceed to the checkout and pay using the secure payment option available.

THE PRODUCT I WANT IS OUT OF STOCK

Please contact the Uniform Shop by emailing pauniformshop@strs.org.uk to enquire about any items which are not currently available to order online.

WHO RUNS THE UNIFORM SHOP?

Sir Thomas Rich’s Parents’ Association run the school uniform shop, which is staffed by volunteers.

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