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POLICIES AT SIR THOMAS RICH'S PARENTS, TEACHERS AND FRIENDS ASSOCIATION UNIFORM SHOP

Things You Need to Know

Sir Thomas Rich's School Parents' Association is dedicated to giving parents and students a fair, rewarding and enjoyable shopping experience.  Please take a look at our store policies detailed below to learn more, and contact us with any queries.

Store Policies: Store Policies

COVID-19 PROTOCOLS

Although we are no longer required to self isolate with Covid-19, please don't visit the shop or attend any appointment you have booked if you know or suspect that either you or your son/daughter have the virus.  This is for the safety of our volunteers, several of whom are clinically vulnerable.

Store Policies: Text

OUR RETURNS/EXCHANGES POLICY

If you would like to return or exchange an item, please contact the uniform shop by emailing pauniformshop@strs.org.uk within 20 school days of the fulfilment of your order.  This does not apply to bespoke ordered items such as blazers, please see the fitting policy for further details.
Please note items must be returned in their original packaging, with any labels attached and in a re-saleable condition.

This does not affect your usual consumer rights.

Store Policies: Return Policy

BLAZER FITTING POLICY

Book a fitting to ensure you order the correct size

All blazers are sourced to fulfill specific orders, therefore we are unable to offer refunds or exchanges on blazers that have been ordered without a prior fitting appointment.

If you are replacing a current blazer and know what size you require, please continue to place an order, however, we may be unable to offer a refund or exchange in this instance.

Store Policies: Privacy Policy

TERMS AND CONDITIONS

Available for Download

TERMS OF SALE

TERMS OF USE

TERMS AND CONDITIONS

Store Policies: Files
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